FAQ
Yes, it is possible in Malaysia.
Our drivers undergo a rigorous selection process and must have extensive driving experience and a good attitude to be employed.
We offer the following vehicles: Toyota Vios (4-seater), Toyota Innova (6-seater), Toyota Veloz (6-seater), Toyota Alphard/Vellfire (7-seater), Hyundai Starex (10-seater), Hyundai Staria (10-seater).
Click on the contact link to reach our customer service for booking.
Contact our customer service between 9 am and 10 pm, and they can arrange any time for you.
Cancellations made 24 hours in advance are free. Cancellations within 24 hours incur a 100% charge.
We charge based on point-to-point, hourly, daily, and per kilometer rates.
Our prices include driver fees, parking fees, and tolls.
Yes we can issue for you
We accept PayNow, TNG, bank transfer, Malaysia QR Pay, Visa, MasterCard, UnionPay, FPX, PCI, Curlec, or cash payments.
We cover Singapore and all of Peninsular Malaysia.
We provide cross-country charters between Singapore and Peninsular Malaysia, as well as cross-city services within these areas.
Our vehicles are inspected and maintained weekly, and each vehicle is sanitized and cleaned before every customer.
Our vehicles are inspected and maintained weekly, and each vehicle is sanitized and cleaned before every customer.
There is no WiFi, but drinking water is provided.
Yes, we offer passenger insurance to ensure customer safety and property protection.
We will immediately arrange for another vehicle to take over.
Our drivers are locals who are very familiar with the area and can provide explanations if needed.
Yes, we can customize any itinerary for you.
We provide child seats, but we do not offer comprehensive services for disabled persons.
Click the WhatsApp logo on the right side to contact our customer service, or find the contact us option on our homepage.
If the flight is delayed, the driver will wait until the passengers arrive.
No, tipping is not mandatory, and the drivers will not force you to tip.
It depends on the traffic. Typically, it takes 1.5 to 2 hours, 2 to 3 hours during normal traffic jams, and longer during severe traffic jams depending on the holiday.
If you are not using an MPV Alphard/Vellfire/Starex, you do not need to get off. If you are using these MPVs at the Tuas checkpoint, you need to get off unless you have mobility issues or are traveling with a baby.
Yes, we are available 24/7, 365 days a year.
No, the prices are the same at any time unless it’s a peak period.
No, we offer exclusive services and do not carry two groups of customers at the same time.